Returns & Exchanges
At Strictli, we stand by the quality of our premium electronics and offer a 30-day return window for items in their original packaging. We aim to ensure your tech experience is seamless, providing easy exchanges or full refunds for all eligible hardware.
Return Process
- 1.Initiate Your Request
Log into your Strictli account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Secure the Device
Place the electronic device in its original manufacturer box with all included cables, manuals, and accessories to ensure a full refund eligibility.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your shipping carton, ensuring any old tracking labels are removed.
- 4.Technical Inspection & Refund
Once our technicians verify the device's condition and serial number, your refund or exchange will be processed within 5-7 business days to your original payment method.